UNABLE TO ACCESS PRODUCT UNDER MY PURCHASES?

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This topic contains 2 replies, has 2 voices, and was last updated by  Justin at CartoonSmart 5 months ago.

  • December 25, 2016 at 11:38 pm #158963

    I have some Illustrator tutorials under My Account – My Purchases – View Details & Downloads, but when I get to my Illustrator Training Links and click on them I get:

    Sorry, but you’re not allowed to access this course.

    These tutorials are part of the Marvelous Logo Design course I purchased?

    Brent

  • December 27, 2016 at 2:02 pm #159004

    Actually the Marvelous Logo Design course only has Adobe Flash / Animate illustration lessons. Let me look up your account though and see what’s what. Thanks

    • December 27, 2016 at 2:03 pm #159005

      Yeah, looks like you just had that one purchase back in January ’15. If you want to subscribe for a month (or best deal, a year), you’ll get access to everything.

      Thanks!

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